D.VICE Shopping Help

If you have concerns about security, privacy, delivery or the D.VICE guarantee use the links on the right to check out our policies.

1. How do I shop online? How do I shop over the internet? click here

2. What is the shopping cart? How do I get the cart back if I've closed it? click here

3. What about if I want to change my order? click here

4. How do I get to the checkout? What is the Proceed to checkout button? click here

5. How can I pay for my order? What if I don't want to pay online? click here

6. How long will it take to get my order? What are the shipping costs? click here

7. How will I know if something is in stock? click here

8. How do I know my credit card details are safe? click here

9. What happens to my credit card number after it's been used? click here

10. Will you pass on my information to other people? click here

11. What if something goes wrong? click here

12. What about if I need after sales service? click here

If you still have some concerns or if your question hasn't been answered adequately, please email us at melbourne-shop@dvice.com.au